SERVER MAINTENANCE PACKAGES
System Administration Pack 1
£69.99
Per Month
- A dedicated point of contact via a support email addres
- Up to 3 hours of Server Administration tasks per month
- Server Monitoring within our business hours with Incident Response during these hours
- 48 Hour turnaround on tasks
- Incident Response within 24 hours
- Support for ONE server
System Administration Pack 2
£124.99
Per Month
- A dedicated point of contact via a support email address
- Up to 8 hours of Server Administration tasks per month
- Telephone Support within office hours (0800 number)
- 24/7 Server Monitoring
- 36 Hour turnaround on tasks
- Incident Response within 4 hours
- Support for up to TWO servers
System Administration Pack 3
£199.99
Per Month
- A dedicated point of contact via a support email address
- Up to 24 hours of Server Administration tasks per month
- Telephone Support within office hours
- Emergency Telephone Support outside of office hours*
- 24/7 Server Monitoring
- 12-24 Hour turnaround on tasks
- Incident Response within 2 hours
- Support for three servers
